What People are Saying about Us!
Everyone at Mercedes Only goes out of their way to treat every customer like a “guest”. They keep me informed on issues with my cars, and fully explain why certain repairs need to be done or should be done. – David L.
I appreciate the timeliness and professionalism of the staff at M1 Mercedes Only. They’re very attentive when one first calls for an appointment, then at drop-off time they make sure they clearly understand customer requests and concerns, and they make sure to inform you of potential delays and problems promptly. Even more important, they provide options and workarounds, if appropriate. Their attention to detail is excellent and when something is not working quite right or as expected after the service has been completed, they bend over backwards to make it right! I highly recommend M1 Mercedes Only! – Edwin E.
I love this place. No frills, but professional Mercedes specialists and much cheaper than main dealership. The staff are all very friendly and seem totally honest, a rarity in car maintenance! – Nick H.
Provide honest repair recommendations, respect my decision what and not to repair, prompt service, courteous and polite staff. – Victor E.
Very friendly. Walked me through the process of identifying the issue rather than the overall fix. Mechanic saved me $$$ and gave the comfort that the job will be taking care of in a timely manner. Very impressed, definitely the only shop that I’ll bring my S500 to. Great job. – Al M.
I could not be more pleased with the competent service, rapid repairs and friendly attitude of the people at Mercedes Only. I have recommended them to my friends with complete confidence that my friends will be equally pleased! They took me to my job while my car was being serviced and picked me up promptly after the service was completed. What more can I say? – Sandy D.
I was pleasantly surprised to notice how much attention they give each of their customers. I noticed that the staff at “MERCEDES ONLY” work extremely well together; they are very professional and friendly. In addition, they listen, and pay attention to detail. Above all, they know what they are saying and doing! – Sulliman S.
It’s hard for me to overstate how good these guys are. Great service and they explain what your issues are and let you decide what you want to do. – James P.
Can’t say enough good things about M1 Mercedes Only! They always provide exceptional top quality service. The shop is clean, customer service is excellent and they have the most competitive prices in the bay area. If you own a Mercedes Benz and live in the Fremont area you must get your car serviced here. – Priscilla R.
Team is knowledgeable (dealer skills or better), honest, and generally good people to deal with. I like the way they convey everything, but don’t position everything as critically urgent when it comes to the list of ‘possible’ repairs (keeps them credible in my book). If you are considering them, give them a shot, I doubt you’ll be disappointed, and in fact I think you’ll be quite happy that you’ve found a new shop for your vehicle. – Bryan S.
I have been a customer of M1Mercedes Only for at least 10 years. They are great. The only thing better than the outstanding customer service is the quality of work. Whenever I have had to take my car in for repair I have always been pleasantly surprised at the affordability of my estimate. Great Guys to work with. I would recommend them to my Mom! – Kristi C.